Transforming Maintenance Management

We started MaintainOS because we lived the frustrations of outdated maintenance systems. Paper work orders, spreadsheet tracking, and reactive firefighting—we knew there had to be a better way.

Our Story

MaintainOS was founded in 2019 by a team of manufacturing veterans and software engineers who shared a common frustration: existing CMMS solutions were either too complex, too expensive, or simply outdated.

Our founders had experienced firsthand the chaos of managing maintenance with paper systems and clunky legacy software. They saw technicians waste hours on paperwork instead of fixing equipment. They watched preventable failures cause costly downtime.

We built MaintainOS to be the CMMS we always wanted—modern, intuitive, and powerful. A system that technicians actually enjoy using and that gives managers the visibility they need.

Today, MaintainOS serves over 500 manufacturing plants worldwide, helping them reduce downtime, improve productivity, and transform their maintenance operations.

500+
Manufacturing Plants
50,000+
Users Worldwide
10M+
Work Orders Completed
99.9%
Uptime

Our Mission

To empower manufacturing plants with modern, intuitive maintenance management tools that reduce downtime, improve productivity, and make maintenance professionals' lives easier.

We believe every plant—regardless of size or budget—deserves access to world-class maintenance management capabilities.

Our Vision

A world where equipment failures are predicted and prevented, where maintenance teams are proactive rather than reactive, and where manufacturing plants operate at peak efficiency.

We envision maintenance as a strategic advantage rather than a cost center—a function that drives competitive advantage for manufacturers.

Our Values

These principles guide everything we do at MaintainOS.

Customer Success

Your success is our success. We measure ourselves by the outcomes our customers achieve with MaintainOS.

Simplicity

Maintenance is complex enough. We build software that's powerful yet intuitive, removing barriers to adoption.

Collaboration

We work closely with maintenance professionals to understand their challenges and build solutions that actually help.

Excellence

We're committed to building the best CMMS on the market. We continuously improve based on customer feedback and industry needs.

Leadership Team

Meet the team driving MaintainOS forward.

SM

Sarah Mitchell

CEO & Co-Founder

Former plant manager with 15 years in manufacturing. Founded MaintainOS to solve the problems she experienced firsthand.

DC

David Chen

CTO & Co-Founder

Software architect with deep expertise in industrial IoT and enterprise systems. Previously led engineering at a Fortune 500 manufacturer.

MT

Michael Torres

VP of Product

Product leader focused on user experience. Spent years on the factory floor as a maintenance technician before moving to tech.

JP

Jennifer Park

VP of Customer Success

Dedicated to ensuring every customer achieves their maintenance goals. Background in industrial consulting and operations.

Global Presence

MaintainOS serves manufacturing plants across North America, Europe, Asia, and Australia. Headquartered in Austin, Texas, with offices in London and Singapore, we provide local support with global capabilities.

  • • Headquarters: Austin, Texas, USA
  • • European Office: London, UK
  • • Asia-Pacific Office: Singapore
  • • Support available in 6 languages

Join the MaintainOS Community

Discover why hundreds of manufacturing plants trust MaintainOS for their maintenance operations.